To build up an eco-friendly campus, the current stock of table lamps provided by the HMU will be randomly assigned to residents in Research Complex only in the 2023/24 academic year. The table lamp is a non-exchange item. Residents are highly advised to purchase energyefficient lighting items (e.g. LED light) in the hall ar

• Chairs, tables and two refrigerators are placed at the common area near the elevators for residents of the floor to store food and drinks.
• 21/F to 22/F
  Microwave oven is also equipped at the common area. 

• 各樓層近升降機位置均設有桌椅及兩部雪櫃供該樓層之宿生存放食物
• 21至22樓
  共享空間亦設有微波爐

• The common room is open from 8 a.m. to 1 a.m.
• Each common room is equipped with a couch, a television and air-conditioning. 

21/F to 22/F
No common room is provided.  

1. • The common room is located on each floor near the pantry.
   • The common room is 24-hour-opened.
   • Each common room is equipped with tables, chairs, couches, a microwave oven and air-conditioning.

• 開放時間由每日早上8時至翌日凌晨1 時
• 休息室基本設備包括梳化、電視及冷氣
  21至22樓
  不設休息室

1. • 各樓層近茶水間位置均設有休息室
   • 休息室是24小時開放時間
   • 休息室基本設備包括桌椅、梳化、微波爐及冷氣

• The 24-hour-opened study room is located near room No. 27 on each floor.
• Each study room is equipped with tables, chairs and air-conditioning.
• Residents are advised to maintain a tranquil environment.

• 各樓層近27號房設有24小時開放的溫習室
• 溫習室基本設備包括桌椅及冷氣
• 宿生須自律，保持合適的溫習環境

• Residents shall always follow proper operation guidelines displayed in the laundry rooms when operating the dryer or washing machine, do not overload the appliances.
• Laundry fee will be deducted directly from the resident’s student ID card.
• Laundry powder and detergent are not provided. Residents are advised to use low suds powder or liquid laundry detergent.

• 使用洗衣機/ 乾衣機時，宿生應按照標示於洗衣房內之操作指引，切勿超出機器之負荷量
• 洗衣機/ 乾衣機之收費由使用者之學生證儲值額中扣除
• 宿生需自備無泡洗衣粉或洗衣液

• A First aid kit is located near the elevators on every floor and in the main lobby of the Residence Halls
• Fire safety system and firefighting equipment including alarm system, hose reels, fire extinguishers and emergency exits are equipped on every floor of the Residence Halls.
• Automated external defibrillator (AED) are equipped in the main lobby of the Residence Halls

• 各宿舍樓層近升降機處及 G/F 接待處均設有急救箱
• 各樓層之公用範圍內均設有消防設施，如警鐘、消防喉、滅火筒、緊急逃生門等
• 各宿舍大樓地下大堂均設有自動心臟除顫器 (AED)

• Opening Hours of hall main entrances: 8 a.m. to 10:30 p.m.
• Residents must access the Residence Halls with their own student ID card during non-opening hours of the hall main entrances.

• 宿舍大門開放時間：早上8:00至晚上10:30
• 宿生於非開放時間須使用智能學生證系統出入宿舍大門

• Security guards are available 24 hours in the Residence Halls. For security and management purposes, public areas of the Residence Halls are equipped with CCTV systems. The systems are operated under the University’s rules and regulations, the recordings are handled confidentially and are not to be disclosed without the approval of at least two members of the Management Committee which composed of senior management personnel of the University.
• Safety and security of the Residence Halls is a shared responsibility between residents and users of the hall buildings, residents are advised to aware of the followings:
  • Ensure the door of the room is properly locked when you are out or in bed
  • Large amount of cash or valuable items shall not be kept in the Residence Halls.
  • Ensure the door of the communal toilet  is properly closed (excluding 21/F and 22/F of R&A)
  • Inform security guards on the G/F immediately when you hear noise during noise control period, discover any suspicious personnel in the Residence Hall areas or encounter any other emergency issues. (Tel.: R&A 2806 5117 / RC 2804 8566)

• 宿舍設有保安人員24小時當值。基於保安及宿舍管理原因，宿舍範圍內之公共地方設有保安閉路電視監察系統。該系統會按大學有關之指引操作及管理。另外，錄影片段只作存檔用途。當有需要翻查紀錄時，相關的工作人員必須先向由大學管理人員組成的委員會申請，並獲得其中兩名委員批准，才能翻查紀錄。
• 宿舍內之保安及安全有賴宿生及大樓使用者的通力合作，請宿生注意下列事項：
  • 離開房間或就寢前，應把房門鎖好
  • 不應存放大量現金或貴重物品在房間內
  • 把洗手間大門關妥（宿舍文康大樓21樓及22樓除外）
  • 如於聲浪管制時段內有噪音、發現形跡可疑的陌生人在宿舍範圍內或遇上其他緊急情況，請立即通知宿舍地下大堂的保安人員（電話：宿舍文康大樓 2806 5117 / 研究院綜合大樓 2804 8566）

• Communal Areas:
  Cleaners are responsible for cleaning communal areas of the Residence Halls including the washrooms, pantries, elevators, corridors, common areas, common rooms and study rooms. 
• Residents’ Rooms:
  Residents are responsible for the hygiene of their respective rooms. Cleaning accessories such as broom, mop and water bucket, which are placed in the washroom and common room and pantry of each floor, are available for resident's use (excluding R&A 21/F and 22/F). Residents can also use the surface cleanser and bleach, being placed at the common area next to elevators, for cleaning purpose if necessary.
• R&A 21/F and 22/F:
  residents are responsible for cleaning the toilet and shower stall. When necessary, HMU will arrange staff to enter the room and clean up the toilet and shower stall. Residents shall not obstruct the cleaning staff or staff of HMU to execute their duty. The cost incurred from the above issue will be on the residents.

• 公用地方：
  由宿舍清潔員工負責，包括共用浴室及洗手間、茶水間、升降機、走廊、共享空間、休息室及溫習室。
• 宿生房間：
  由宿生自行負責，宿舍樓層的洗手間及茶水間內備有掃帚、地拖、水桶等用具供宿生借用 (宿舍文康大樓21樓及22樓除外)。另外樓層近升降機位置亦放置了消毒噴霧及漂白水供宿生有需要時使用。
• 宿舍文康大樓21樓及22樓：
  宿生需自行清潔洗手間及浴室，令洗手間及浴室保持衛生。倘若洗手間及浴室的保養和衛生情況欠佳，宿舍管理部會安排職員到房間進行清潔工作。所需開支由宿生支付。宿生必需配合。

• Mailboxes are located on G/F (RC) and G/F (R & A). Residents shall clear their mailbox on a regular basis. 
• Hongkong Post will deliver the mail to the relative mailbox directly. Mail without proper mailing address will be returned to the sender or the Hongkong Post. Residents who would like to make use of the mailbox for receiving mail, please make sure the mailing address (including the floor and room number) and recipient are correct. 
  (Research Complex: 6 Wai Tsui Crescent, Braemar Hill, North Point, Hong Kong; Residential and Amenities Complex: 8 Wai Tsui Crescent, Braemar Hill, North Point, Hong Kong)
• Large and bulky mails that cannot be placed in the mailbox will be stored at the HMU Office, residents can pick up those items at the HMU Office upon receipt of the mail pick-up notification slip or email.
• HMU and the University will not receive any mail or parcel delivered by courier or any registered mails on behalf of the resident.
• All mails will be discarded in a month’s time after receipt or after the semester ends (whichever is shorter); HMU or the University will not be responsible for any loss.

• 收件信箱位於 G/F (研究院綜合大樓)及 G/F (宿舍文康大樓) ，宿生應定時清理信箱內的郵件。
• 香港郵政會按郵件所標示的地址把郵件派送至收件信箱。地址不全或有錯誤的郵件將不會獲派送，有關的郵件均會被退回香港郵政/送遞機構/寄件者。宿生如欲以宿舍的收件信箱收取郵件，請務必準確地填寫宿舍大樓的地址、所屬樓層、房間號碼及收件人資料。
  (研究院綜合大樓：香港北角寶馬山慧翠道6號；宿舍文康大樓：香港北角寶馬山慧翠道8號)
• 未能放置於收件信箱的大型郵件會存放於宿舍管理部辦事處，宿生可於辦公時間內憑電郵或通知便條領取。
• 宿舍管理部及香港樹仁大學不會代宿生收取或儲存由速遞公司送遞之包裹或文件及掛號郵件。
• 所有於派遞後一個月後或學期完結後（時期較短者為準）還未被提取的郵件均會被棄置；宿舍管理部或香港樹仁大學不會作出任何賠償。

• Residents may apply for address proof online. (Online Form >)
• Each copy of address proof costs HK$50.
• In order to facilitate application for bank account and Hong Kong ID card, each non-local undergraduate freshman staying in the dormitory is eligible to obtain two copies of address proof forfree in their first semester with Shue Yan.

• 宿生需網上自行申請住址證明。(申請表格 >)
• 申請住址證明收費為每份港幣$50。
• 首次到香港升學的非本地新生均需要申請香港身份證和香港銀行戶口。
  因此，非本地宿生若於一年級第一學期申請住址證明，首兩張費用全免。

• Residents shall report to HMU immediately for any damages found on communal facilities inside the Residence Hall areas, or if any amenities which may cause danger to other residents.
• Residents shall fill in the online “Facilities Maintenance Request Form” if facilities are found damaged in the residence room or public area of the Residence Hall. (Online Maintenance Form >)
• In case of emergency, such as pipe burst or sudden power outage, residents shall report to the security guards on duty immediately.
• The Facilities Management Office (FMO) conducts regular facility maintenance and repair services from 9 a.m. to 6 p.m., Monday to Saturday. FMO will make its best effort to control the noise level. In case of emergency, FMO will carry out emergency out-of-hours repairs.

• 如宿生發現宿舍範圍內有公用設施損毁，或任何設施有可能危害使用者安全，應即時向宿舍管理部報告。
• 宿舍房間設施或公用設施如有損壞，宿生可於網上填報維修表格。（網上維修表格 >）
• 遇有緊急維修事項，如停電、水管爆裂等，宿生應即時向當值保安人員報告。
• 大學設施管理處會於星期一至六早上九時至下午六時內為宿舍進行各項維修工程，並會採取有效措施儘量減低噪音。如遇緊急情況，設施管理處有可能在其他時間內於宿舍進行緊急維修工程。

• Residents can add value to their student ID card at the HMU Office during office hours.
• HMU accepts Octopus payment only.
• HMU Office is closed on Saturdays, Sundays, public holidays and University holidays. Residents shall ensure there is enough value in their student ID card for use during the holidays. Balance in the card can be refunded during check-out.

• 宿生可於辦公時間內到宿舍管理部為學生證儲值額增值。
• 宿舍管理部只接受八達通付款。
• 宿舍管理部辦事處於星期六、日、公眾假期及大學假期暫停服務，請宿生在假期前確保有足夠儲值額供假期間使用需要。宿生於學期結束時到宿舍管理部辦事處辦理相關手續，可獲退還學生證內餘款。

• If a resident forgets to bring his/her student ID card, he/she can ask the security guards on duty at the lobby of the Residence Halls for assistance (e.g. request the security guard to open the room door). No fee will be incurred for the first request of each month; HK$100 will be charged for every request thereafter . All requests will be marked by security guard and the charges will be notified by HMU after every month’s closing account.
• If the resident has lost his/ her student ID, please proceed to the Information Counter at the Academic Building for card reissue. A temporary residence card will be prepared for you by HMU upon showing the receipt for student ID reissue. A refundable deposit of HK$200 will be charged for the temporary residence card.

• 若宿生忘記攜帶學生證，可到宿舍地下大堂向當值保安人員尋求協助。每月首次要求保安人員開門費用豁免，其後開門費為每次港幣$100。開門次數將由保安人員記錄，費用將由宿舍管理部每月結算後向宿生收取。
• 宿生如遺失學生證，需先到教學大樓詢問處辦理補領事宜，並憑補領學生證收據到宿舍管理部辦理臨時宿生證。臨時宿生證設可退回按金HK$ 200。

• Small Items: Small items shall be discarded at the garbage collection boxes located on each floor of the Residence Halls. 
• Large Items: For a large amount of garbage or large items, residents shall discard them to the garbage chamber located on G/F of the Residence Halls.
• Others: Residents shall ensure that sharp items, items with odor or items that may cause pneumonia and respiratory tract infection are properly wrapped before disposal.

• 小型廢物：宿生應把一般廢物置於樓層的收集箱內。
• 大型廢物：若宿生有較大體積或較多物品需棄置，應將物品放到棄置於宿舍大樓地面層的垃圾房內。
• 其他：當棄置有異味、尖銳或有機會傳染病菌的物品時，應先妥善包好，才放到垃圾房內。

• No public parking space is available at the Residence Halls.
• For transportation of large items, please inform security guards on duty in advance.

• 大樓範圍不設公用泊車位。
• 如宿生有需要搬運大型行李及雜物，請預先通知大堂保安職員，以便作出安排。

• Dangerous/ illegal drugs as defined by government ordinance of HKSAR (Unless supported by a valid medical certificate issued by a registered medical practitioner)
• Firearms, pellet guns, and other dangerous weapons
• Flammable items and fireworks. The use of candles and aromatic incenses are prohibited in the Hall areas
• Dangerous chemicals or corrosive substances
• Alcoholic beverages
• High power consumption electrical appliances / Large-sized electrical appliances
  (Residents have to submit an application to HMU for bringing in electrical applicances into resident's room 5 working days before the move-in date. All electrical appliances registered must comply with the certificates of safety compliance offered by EMSD. HMU would charge extra electricity fee based on the electricity usage.)
  

• 毒品/受管制藥物（持有效文件証明用作個人醫療用途者除外）
• 軍火、槍砲、或任何型式之攻擊性武器
• 易燃物品、煙火。此外，大樓範圍內禁止燃點蠟燭、香薰等
• 危險化學物品或腐蝕性物品
• 含有酒精成份之飲品
• 高耗電量電器 /大型電器
  (如需於房間內使用高耗電量/大型電器，須於五個工作天前預先向宿舍管理部申請及登記。電器需合乎香港機電工程署規格，宿舍管理部將根據個別情況收取額外電費。)
  <申請表格: 需留意該學年所發出的入宿電郵>

• Investigation of criminal cases.
• Emergency repairs or maintenance works, posting important notices or installation of amenities.
• Handling emergency, e.g. when it is suspected that someone is in life threatening situation.

• 調查該宿生有沒有犯下刑事行為，觸犯法律
• 進行緊急維修工作或張貼重要資料、安裝設施
• 遇有緊急事故，如懷疑任何人士的安全受到威脅時

• While making decision on disciplinary actions or penalties to the resident, the Warden Team/HMU will focus on the her/his behaviour, objective, attitude, role, impact to other resident(s), etc.
• A resident has the right to appeal against the decision made by the Warden and/or HMU. It is the responsibility of the appellant to file the appeal request duly and adequately. A written appeal has to be submitted to the office of Vice President (University Administration) through email ovpua@hksyu.edu within 7 working days of the written notice of sanction and must specify in detail the grounds of the appeal. Late appeals will not be considered.

• 舍監團隊/宿舍管理部處理違規事項時會考慮涉事宿生/人士的行為、目的、態度、角色、對其他宿生的影響等。違規宿生均可能會被終止有關宿生之住宿資格。
• 被罰宿生如欲就處分決定提出上訴，可於收到處分通知後七個工作天內，以書面形式透過電郵 ovpua@hksyu.edu 向副校長(大學行政)辦公室提交上訴理據，逾期概不受理。